Site Reliability Engineer II, Onyx - Blockchain Products

As a Site Reliability Engineer II at JPMorgan Chase within the Chief Technology Office (CTO), Onyx - Blockchain Platform, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you’ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase’s business and relevant technologies.

Job responsibilities

• Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
• Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
• Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
• Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
• Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
• Identifies application patterns and analytics in support of better service level objectives
• Performs change management to deploy applications to the desired environment
• Participates in the 24x7 support coverage as needed

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Computer Engineering or equivalent
• Minimum 2 years of experience required
• Ability to code in at least one programming language (Java / Kotlin / Python / Go are preferred)
• Experience maintaining a Cloud-base infrastructure (e.g., routers, load balancers, cloud products, container systems, compute, storage, and networks)
• Familiar with site reliability concepts, principles, and practices
• Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
• Familiarity with containers or a common Server OS such as Linux and Windows.
• Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform.
• Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers.
• Excellent debugging and troubleshooting skills, eagerness to participate in learning opportunities to enhance one’s effectiveness in executing day-to-day project activities.

Preferred qualifications, capabilities, and skills

• General knowledge of financial services industry.
• AWS – Cloud Practitioner / Developer Associate / Solution Architect Certification; Prometheus; Datadog; Kubernetes CKA/CKAD Certifications or Terraform Certifications.